Kerangka Kerja SCOR dalam Peningkatan Efisiensi dan Efektivitas Supply Chain: Aplikasi pada PT. Aneka Timber & Furniture

Abstract

Measuring supply chain performance is very important for companies to create successful supply chain management. Ineffective performance measurement will never reveal what adjustments and improvements are needed in a company's supply chain. PT. Aneka Timber & Furniture is a company that carries out business activities in the field of molding & wooden furniture and has never carried out performance measurements in the supply chain. The aim of the research is to determine the performance value and achievement of each company performance indicator. Performance measurement is carried out using supply chain operations reference (SCOR), which includes performance indicators / key performance indicators (KPI) that have been validated using a questionnaire and then determining the weight of each performance indicator point using the analytical hierarchy process (AHP) and normalizing the score with a snorm de boers.  The snorm de Boer method is used to measure the final level of performance, showing performance indicators that are far from the company's targets and are priorities for improvement, namely 1 indicator out of 17 validated indicators. With the worst results in the MAKE (production) process on the Number Of Trouble Machines attribute with a final value of 80.75%. These results indicate that these 1 processes are the company's main focus in improving the company's supply chain performance. The final performance value of the company obtained a result of 98.5%, so the company PT. Aneka Timber & Furniture is at a very good (excellent) point